RCVS are responsible for setting standards in veterinary education and regulating the professional conduct of veterinary surgeons. We developed Covid-friendly workshops to support innovation ideas across Vet surgeries and their staff.
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We conducted passenger experience research to develop a customer journey map, identifying key pain-points and strongpoints, along with detailed recommendations for improvement andpotential commercial ROI.
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We provided DLA Piper with employee engagement support, by designing and implementing a suite of employee insight tools, including engagement surveys, change management focus groups and analysis techniques.
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